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Reception & Outdoor AssistantReception & Outdoor Assistant
Reception & Outdoor Assistant

Reception & Outdoor Assistant

Position: Reception & Outdoor Assistant   
Position Type: Seasonal

Department: Admissions, Camping, Retail & Outdoor   
Reference: WCP19-RA


Role

As a member of the Admissions, Camping, Retail and Outdoor team, your main focus will be to deliver the best customer service by greeting, serving & assisting every customer ensuring they have a great experience at the Park.

As the first member of staff the customer will see, you will help make their day be memorable by ensuring the service you give them is friendly and efficient.

Duties and Responsibilites

  • Delivering a great experience to our customers with great customer service
  • Adhering to Health & Safety policies and procedures
  • To have a good basic knowledge of the Park in order to help with any customer queries
  • Selling admission tickets, goods in our retail shop and annual passes
  • Receiving and checking stock and goods
  • Displaying, cleaning and maintaining stock
  • Other ad-hoc admin duties
  • Cash handling
  • Encouraging customers to participate in our outdoor activities

Hours of Work

Shifts will be at weekends only during school term-time. Hours can be from 4 to 8 hours a day, on a Saturday and/or Sunday dependent on availability, most weekends between 9:30am – 5:00pm.

During school holidays, an additional 2 or 3 days a week will be required in addition to your weekend shifts.

Please note: All staff are required to work over Bank Holiday weekends.

Role Requirements

*MINIMUM AGE: 16 YEARS OLD*

The applicant should be a confident individual with good interpersonal skills to be able to communicate effectively with other staff members and our customers, including young children.

The role can be very varied and we expect the individual to adapt to any task they are given and be prepared for a fair amount of walking and standing.

Qualifications and Experience

A general level of ability and understanding is required for training. Specific retail and/or customer service prior training would be advantageous. A willingness to learn and be in a customer facing environment where you are required to interact with guests is essential.

Previous experience is not essential as training will be provided.



Apply Online

DOES THIS SOUND LIKE THE IDEAL JOB FOR YOU?

To apply, please fill in the online application form stating the reference
at the top of this job description

If you require further details, please call us on 01189 326 444.

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